1. STANDARDS OF PRACTICE RN practice is guided by the ANA Scope and Standards of Practice (2015). The Standards of Practice describe a competent level of nursing care as demonstrated by utilizing the nursing process components of assessment, diagnosis, outcomes identification, planning, implementation and evaluation. Assessment The registered nurse collects pertinent data

1. Identification and qualification of patients eligible for medication patient assistance programs and foundations. Interfaces with program administrators for reimbursement assistance programs sponsored by the drug manufacturer. Tracks, documents, and reports out cost savings associated with patient assistance drug recovery programs and provides updates to pharmacy manag

1. Customer Service Quality 1.1 Demonstrate and promote CHAMP behaviors 2. Medication Management 2.1 Conduct timely, accurate medication order review that considers all patient characteristics including laboratory values and vital signs 3. Medication Preparation and Distribution 3.1 Demonstrate competency in pharmacy automation and technology as applicable to work area 4.

1. Customer Service Quality 1.1 Demonstrate and promote CHAMP behaviors 2. Medication Management 2.1 Conduct timely, accurate medication order review that considers all patient characteristics including laboratory values and vital signs 3. Medication Preparation and Distribution 3.1 Demonstrate competency in pharmacy automation and technology as applicable to work area 4.

1.Customer Service Quality a. Demonstrate and promote CHAMP behaviors b. Provide excellent customer service to patients and other healthcare team members, with attention to the needs of all staff, with positive feedback from staff and co workers c. Provide medication counseling to patients and families, as applicable to the work area d. Demonstrate effective oral and writ

1. Medication Distribution 1.1 Accurately and efficiently pick, prepare, package, label, and deliver medications to the appropriate storage area of patient care units, including, but not limited to automated dispensing cabinets (ADC), medication storage refrigerator. 1.2 Utilize appropriate product packaging (i.e. bag, vial, bottle, jar, syringe, oral syringe) 1.3 Demonst