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ANALYST, BUSINESS DATA SR
Norwalk, CT / Dallas, TX
Job Description
Description
Job Title: Senior Data and Strategy Analyst
About You
You excel at mining and using data and analytical tools to tell stories that can be used to set business strategy and make decisions. You are an effective communicator, especially adept at conveying complex data in a clear and simple manner. You are a motivated, self-starter who takes initiative to move projects forward and identify new projects to take on. You manage your time effectively to deliver analyses and strategy recommendations in a fast-paced environment.
About Us
We are a highly diverse, collaborative, and entrepreneurial team of innovators, on a mission to transform the way ISPs serve consumers today. 2022 will be a pivotal year for our company, as we transform our service approach, lead the way in fiber technology innovations, and launch an enviable brand and customer experience.
About the Role
You perform quantitative and qualitative analysis with structured and unstructured data sets to identify opportunities and weaknesses in the business. You are responsible for directly sourcing data using languages and tools such as SQL, Python, Alteryx, Excel, and Salesforce, and analyzing that data in ways that support practical decision making and strategy setting. You expertly communicate your findings and recommend strategies to executives and business partners. Additionally, you lead data projects and guide other analysts on the team on best practices.
Responsibilities
- Provide analytical support to optimize subscriber counts, operational processes and costs, and revenue.
- Lead key customer experience & fiber expansion initiatives using quantitative and qualitative data and analytics.
- Manipulate large data sets, navigating a variety of servers, data types and data structures.
- Drive end to end analytical process, from formulation of requirements, data acquisition, analysis, validation, and summarization of relevant results.
Qualifications
- Bachelor's degree in in Information Technology, Mathematics, and/or Statistics or equivalent experience required. Advanced degree (MS, MBA) in a business or analytical field OR relevant work experience, with a focus on financial, sales, and marketing analytics preferred.
- 5+ years data and business analytics experience
- Advanced Python, SQL, and Machine Learning experience
- Advance Data Visualization skills, preferably with Power BI
- Experience with statistical modeling and analysis (regression, clustering, ensemble methods)
- Experience with Databricks on AWS
- Advanced Excel skills
- Salesforce Report and Dashboard development, data sourcing, and Einstein
- Ability to solve complex problems creatively, work with minimal supervision, function in a dynamic work environment, and meet aggressive deadlines
- Preferred Skills, but Not Required:
- Alteryx
- Visio
- JavaScript
- Tableau
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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